Webapp major outage

Incident Report for smrtPhone

Resolved

We are no longer experiencing issues with Web Application. This incident has been resolved.
Posted Oct 20, 2026 - 14:35 EDT

Monitoring

A fix has been implemented and we’re monitoring the results.
Posted Oct 20, 2026 - 12:27 EDT

Identified

The issue has been identified and we’re actively working on a fix.
Posted Oct 20, 2026 - 11:54 EDT

Investigating

We are currently experiencing issues with Web Application. Our team is actively working to resolve the problem. We apologize for any inconvenience this may cause and appreciate your patience. Please check back for updates.
Posted Oct 20, 2026 - 11:28 EDT
This incident affected: Web Application.